Getting Started

Getting Started

Login to Tidio Dashboard

Login to Tidio (opens in a new tab)

Email Accounts

Because we are limited to only 4 accounts, we have 2 email accounts for the chatbot.

Please login using the following accounts:

Spanish Speaking Email: saludmentalhmh@gmail.com

English Speaking Email: hmhmentalhealth@gmail.com

Go To The Inbox

Click on the inbox to open the current conversations.

Inbox-Tidio

Unassigned Conversations

These are conversations that are not assigned to anyone yet.

My Open Conversations

These are conversations that are assigned to you and are in progress.

Join Conversations

Click Join Conversation or Press Enter to join the conversation.

Then proceed to chat with the user.

Join-Conversations